FAQ

How long have Softubs been around?
We’ve been manufacturing Softub spas since 1986, and some of our first tubs are still in customers’ back yards.

What are they made of? Are they inflatable?
No, Softub spas are not inflatable. They are made of space-age high-density foam that is extremely strong, yet lightweight.

How well does the vinyl surface hold up outside?
The vinyl is a marine-grade product that is designed to withstand the harshest climates and sun.

Will I need an electrician or plumber to hook it up?
No.

What kind of preparation is required to install a Softub spa?
All you need is a level surface and a standard 120V 15-Amp electric outlet.

How much do they weigh when full of water?
A 220 gallon Softub spa weighs 2,119 pounds, including the HydroMate and lid.

How do you treat the water?
We include a water treatment kit with every Softub spa that fully explains the treatment process. To make maintenance as simple as possible, we also have an optional patented, fully automatic, ozone injection system that significantly reduces the amount of chemicals needed to keep your tub clean and sanitary.

How hot does a Softub get?
Our thermostat can be set as high as 106 degrees Fahrenheit, the same as all hot tubs.

How does the spa heat without a heater?
Softubs use our revolutionary heat recovery system, which uses the heat created by the pump motor to heat the water.

How much does it cost to operate?
Softub spas are easy on the pocketbook. The average cost to operate a Softub spa outside, nationwide, is between $6 and $10 per month.